Abstract

WEHR, Yudi Elizabeth Lucana  and  BALUIS, Walter Luis Roldan. Artificial intelligence-based chatbot for school education. Horizontes Rev. Inv. Cs. Edu. [online]. 2023, vol.7, n.29, pp.1580-1592.  Epub Apr 06, 2023. ISSN 2616-7964.  https://doi.org/10.33996/revistahorizontes.v7i29.614.

The rapid advancement of digital tools based on artificial intelligence (AI) facilitates the implementation of innovative solutions in school education. Adolescents are facing a challenging stage characterized by accelerated transformations. Therefore, the primary motivation of the present work is to exhibit the results of the use of chatbots. The aim of this study is to identify the applications of AI-based intelligent chatbot tools for school education. The methodology employed is a systematic review of articles in the period 2020 to 2022, for which the search of documents in the Scopus and Scielo databases was performed. According to the eligibility criteria, eight papers were identified. The main findings indicate that solutions based on chatbots could foster the development of adolescents, as well as improve the teaching process. It is concluded that the results have positive effects on adolescents.

Keywords : Chatbots; Artificial intelligence; School education.

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