Abstract

TORRES VARGAS, Eldalaine; FRETEL QUIROZ, Nicolás Magno; CORAL CEVILLANO, Miguel  and  RAMIREZ CHUMBE, Isabel. Emotional intelligence and work performance of the health professionals of the hospital of Pucallpa. Vive Rev. Salud [online]. 2021, vol.4, n.10, pp.64-71.  Epub Apr 30, 2021. ISSN 2664-3243.  https://doi.org/10.33996/revistavive.v4i10.76.

The general objective of this research was to establish the relationship between Emotional Intelligence and Work Performance of the health professionals of a Hospital in Pucallpa. The methodology used was descriptive, cross-sectional, whose sample consisted of 125 elements, 70 female and 55 male. Of the total (125) elements, 84 (67.2%) have medium emotional intelligence, 35 (28.0%) high emotional intelligence, and 06 (4.8%) low emotional intelligence. Regarding job performance, 88 (70.4%) have Good performance, 24 (19.2%) Excellent performance, and 13 (10.4%) Poor performance. In conclusion Based on the results obtained, it is evident that emotional intelligence has a close relationship with the work performance of health professionals since to achieve a good development of their activities and to be able to fulfill the objectives of their position they must possess the emotional capacity to cope with the challenges and complications that arise throughout their workday. It is evidenced that emotional intelligence is related to job performance, when submitting to Kendall's Tau b test statistic, with a confidence level of 95% and a degree of error of 5%, a value p = 0.01 was obtained, which which means that there is a statistically significant relationship between the variables.

Keywords : Emotional intelligence; job performance; professionals.

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