Abstract

ESTRADA MINO, Elsa Elisa; ANDRADE ALVAREZ, Carmita Efigenia; MENDOZA BAZANTES, Cecilia Cristina  and  TINGO VALDIVIEZO, Maritza. Impact of the use of virtual platforms in higher education in times of pandemic ESPOCH - UNACH in Ecuador. Tribunal [online]. 2024, vol.4, n.7, pp.52-66. ISSN 2959-6513.  https://doi.org/10.59659/revistatribunal.v4i7.40.

The objective of this article is to analyze the benefits and challenges of the use of virtual platforms in higher education during the COVID-19 pandemic in Ecuador. The methodology used is of a mixed nature with a transversal design and descriptive scope; with documentary-bibliographic and field research through the application of surveys to 939 university students of the Business Administration career of two universities in the city of Riobamba, Escuela Superior Politécnica de Chimborazo (ESPOCH) and Universidad Nacional de Chimborazo (UNACH), it is pointed out that the use of virtual platforms can improve student participation, motivation and academic performance. However, challenges are also identified in the implementation of virtual education, such as limited access to appropriate technologies, the need for teacher training, and the lack of social interaction in learning. It is concluded that the use of virtual platforms helped in the educational training process and in the transmission of knowledge.

Keywords : Platform; virtual; Higher Education; pandemic; technology; COVID-19.

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